Our verdict
Both are strong defaults. Choose ChatGPT for breadth, Claude for writing and documents — or trial both with real tasks before standardising.
ChatGPT and Claude are the two most popular standalone AI assistants for business. Both are excellent; the differences show up in breadth of tools versus depth on writing and long documents.
Choose ChatGPT if…
- You want the broadest set of built-in tools (images, voice, data analysis)
- You want custom GPTs for repeated tasks
- You need a large integration ecosystem
Choose Claude if…
- Writing quality and tone matter most
- You regularly analyse long documents
- You want shared projects with team context
Side by side
| Criterion | ChatGPT | Claude |
|---|---|---|
| Overall score | 8.6 / 10 | 8.4 / 10 |
| Features & fit | 9.4 | 8.8 |
| Ease of use | 9.3 | 9.1 |
| Value for money | 8.4 | 8.4 |
| Support & reliability | 7.6 | 7.6 |
| Security & privacy | 7.4 | 8.4 |
| Integrations & ecosystem | 8.8 | 7.8 |
| Starting price (indicative) | Free tier; business plans from around $25–30 / user / month | Free tier; team plans from around $25–30 / user / month |
| Free plan | Yes | Yes |
| Free trial | No | No |
| Best for | General knowledge work | Long-document analysis |
Feature by feature
| Feature | ChatGPT | Claude |
|---|---|---|
| Business plans | Team and Enterprise | Team and Enterprise |
| Data training (business) | Not used by default on business plans | Not used by default on business plans |
| Long documents | Good | Very strong, large context |
| Image generation | Built in | Not a core feature |
| Custom assistants | GPTs | Projects |
| Best for | All-round use, multimedia and plugins | Long-form writing, analysis and coding |
Pricing compared
ChatGPT
| Plan | Indicative price | Notes |
|---|---|---|
| Free | Free | — |
| Plus | ≈ $20 / user / mo | Up to 1 user · Individual plan |
| Business | ≈ $25 / user / mo | Billed annually; higher month-to-month |
| Enterprise | Custom quote | — |
Claude
| Plan | Indicative price | Notes |
|---|---|---|
| Free | Free | — |
| Pro | ≈ $20 / user / mo | Up to 1 user · Individual plan |
| Team | ≈ $25 / user / mo | Billed annually; minimum seat count applies |
| Enterprise | Custom quote | — |
| Team size | ChatGPT | Claude |
|---|---|---|
| 5 seats | $125 (Business) | $125 (Team) |
| 10 seats | $250 (Business) | $250 (Team) |
| 25 seats | $625 (Business) | $625 (Team) |
Indicative USD list prices; excludes tax, add-ons and promotions. Confirm on each vendor’s site.
Breadth vs depth
ChatGPT offers more built-in modalities. Claude is often preferred for nuanced writing and long-document analysis.
Team features
Both provide team plans with admin controls and data excluded from training by default. Compare SSO and retention options on your tier.
Usage limits
Both apply usage limits that vary by plan and model. Heavy users should check current limits.
Long documents and context
Claude is widely used for analysing long contracts, reports and codebases thanks to its large context window and Projects feature for shared reference material. ChatGPT also handles large files and offers strong data analysis for spreadsheets, so the difference is often in writing style and how each follows detailed instructions.
Ecosystem and extras
ChatGPT offers custom GPTs, image generation, voice and a broad set of connectors, making it the more versatile all-rounder. Claude focuses on high-quality writing, reasoning and coding, with integrations for popular work apps. Many teams use both for different tasks.
Pros & cons
ChatGPT
- Very broad capabilities
- Strong ecosystem and custom GPTs
- File and data analysis
- Can produce confident errors
- Usage limits vary by plan
Claude
- Strong long-context handling
- High-quality writing
- Projects for shared context
- Usage caps on lower tiers
- Fewer built-in media tools
Key features of each
ChatGPT
- File analysis. Upload documents and spreadsheets for questions and summaries.
- Custom GPTs. Build assistants for repeated tasks.
- Web search. Answers with linked sources.
- Workspace admin. SSO and controls on business plans.
Integrates with: Google Drive, Microsoft OneDrive, Slack, Zapier.
Claude
- Projects. Shared knowledge and instructions for teams.
- Long context. Analyse large documents in one go.
- Artifacts. Generate documents and code in a side panel.
- Admin controls. SSO and workspace management on team plans.
Integrates with: Google Drive, Slack, GitHub.
Who should avoid each
Skip ChatGPT if…
- Confidential data on consumer plans
- Workflows requiring guaranteed factual accuracy
Best for: General knowledge work; Teams wanting one versatile assistant; Data analysis and file questions.
Skip Claude if…
- Teams needing image generation in the same tool
- Very high-volume usage on lower tiers
Best for: Long-document analysis; Writing and editing; Coding assistance.
Switching between ChatGPT and Claude
Migration difficulty: Easy
There is little data to migrate: export important chats, recreate custom instructions and assistants, and update your AI use policy.
- Export or copy important conversations and prompts.
- Recreate custom instructions, GPTs or projects in the new tool.
- Re-upload reference files to the new workspace.
- Update your AI use policy and approved-tools list.
- Cancel old seats once usage has moved.
Weigh it your way
Adjust the weights to your priorities to see which tool comes out ahead for you. Print or export the result for your team.
| Tool | Features | Ease | Value | Support | Security | Integrations | Your score |
|---|---|---|---|---|---|---|---|
| 1. ChatGPT | 9.4 | 9.3 | 8.4 | 7.6 | 7.4 | 8.8 | 8.56 |
| 2. Claude | 8.8 | 9.1 | 8.4 | 7.6 | 8.4 | 7.8 | 8.44 |
Drag the sliders to match your priorities. Scores are our editorial sub-scores; weights start at the values we publish on the methodology page. Nothing you change is stored or sent anywhere.
How our scores and weights work · Add a third tool side by side
Frequently asked questions
Can we use both?
Some teams do, but standardising on one simplifies governance and training.
Which is safer for company data?
Both offer business plans with data protections. Review current terms and admin settings.
Does ChatGPT or Claude have a free plan?
ChatGPT has a free plan; Claude has a free plan. Indicative starting prices: ChatGPT — Free tier; business plans from around $25–30 / user / month; Claude — Free tier; team plans from around $25–30 / user / month.
Which is cheaper for a team of 10, ChatGPT or Claude?
On indicative list prices, the cheapest paid plan that fits 10 users costs about $250 per month on ChatGPT (Business) and about $250 on Claude (Team), so ChatGPT is cheaper at that size. Taxes, add-ons and discounts are excluded — and the plan you actually need may be higher.
Which scores higher in our review, ChatGPT or Claude?
ChatGPT scores 8.6/10 and Claude 8.4/10 on our weighted rubric. ChatGPT leads on 3 of six criteria. A higher score does not make it right for every buyer — see the “choose if” lists above.
