AI Tools

Assistants, writing tools, automation platforms and meeting notetakers — judged on real business tasks.

  • 26 tools reviewed
  • 4 categories
  • 13 comparisons
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Categories

Browse AI tools by category

Top rated

Highest-scoring AI tools

Ranked by editorial score. Add up to three tools to compare side by side.

#1

Zapier

Workflow Automation

8.7Editorial score 8.7 out of 10

The largest library of app integrations for no-code automation.

From
Free plan; paid from around $20–30 / month
Free plan
Yes
Researched
Vote
#2

ChatGPT

AI Assistants

8.6Editorial score 8.6 out of 10

The most widely used AI assistant, with a broad set of tools and integrations.

From
Free tier; business plans from around $25–30 / user / month
Free plan
Yes
Researched
Vote
#3
8.5Editorial score 8.5 out of 10

AI built into Word, Excel, Outlook and Teams, grounded in your organisation's data.

From
Add-on licence around $30 / user / month for business plans
Free plan
Yes
Researched
Vote
#4

Make

Workflow Automation

8.5Editorial score 8.5 out of 10

Visual automation with powerful logic at a lower cost per operation.

From
Free plan; paid from around $9–11 / month
Free plan
Yes
Researched
Vote
#5

n8n

Workflow Automation

8.5Editorial score 8.5 out of 10

Source-available automation you can self-host, with code when you need it.

From
Self-hosted community edition free; cloud from around $20–25 / month
Free plan
Yes
Researched
Vote
#6

Claude

AI Assistants

8.4Editorial score 8.4 out of 10

A thoughtful AI assistant known for long documents, nuanced writing and coding.

From
Free tier; team plans from around $25–30 / user / month
Free plan
Yes
Researched
Vote
#7

Google Gemini

AI Assistants

8.4Editorial score 8.4 out of 10

Google's AI assistant, built into Workspace apps like Gmail, Docs and Sheets.

From
Free tier; included with many Google Workspace business plans
Free plan
Yes
Researched
Vote
#8

Fathom

AI Meeting Assistants

8.4Editorial score 8.4 out of 10

An AI notetaker with a generous free plan for Zoom, Meet and Teams.

From
Free; paid from around $15–19 / user / month
Free plan
Yes
Researched
Vote
#9

Grammarly

AI Writing Tools

8.3Editorial score 8.3 out of 10

Writing assistance everywhere you type, from grammar fixes to AI rewrites.

From
Free plan; paid from around $12–15 / user / month
Free plan
Yes
Researched
Vote

Our approach to AI tools

AI products are moving faster than any other category we cover, which makes marketing claims especially unreliable. A model that leads a benchmark this month can be overtaken the next, and pricing tiers change frequently. We therefore focus less on leaderboard positions and more on durable questions: how well a tool handles your data, whether it fits into existing workflows, and what controls administrators get.

Our AI coverage spans general-purpose assistants, specialist writing tools, workflow automation platforms that connect your apps, and meeting assistants that transcribe and summarise calls.

For each, we look at data retention and training policies, admin controls, integration depth and how predictable the cost is as usage grows.

Read how we research and score products →

Head to head

Comparisons

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Buying guides

AI buying guides

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AI · Buying guide

Best AI Assistants for Business

The best AI assistants for business — ChatGPT, Claude, Gemini, Microsoft Copilot, Perplexity and Mistral compared for everyday work, data policies, integrations and team pricing.

Updated November 3, 2026
Illustration of connected workflow nodes
AI · Buying guide

Best Workflow Automation Software for Small Business

The best workflow automation software for small businesses — Zapier, Make, n8n, Power Automate, Pipedream and Activepieces compared on ease, pricing, self-hosting and AI features.

Updated November 3, 2026
Illustration of a glowing pen writing light trails across floating document cards
AI · Buying guide

Best AI Writing Tools for Business

The best AI writing assistants for marketing, sales and everyday business writing, compared on quality, brand controls, privacy and price.

Updated November 3, 2026
Illustration of a microphone and waveform turning into summary notes with checkmarks
AI · Buying guide

Best AI Note Takers for Meetings

The best AI note takers for Zoom, Google Meet and Teams, compared on transcript accuracy, summaries, CRM sync, consent controls and price.

Updated November 3, 2026
Illustration of connected automation nodes and app icons
AI · Alternatives guide

Best Zapier Alternatives

The best Zapier alternatives — cheaper, more powerful or self-hostable automation platforms, and which one fits your team's skills and volumes.

Updated November 3, 2026
Illustration of a video call with transcript and summary cards
AI · Buying guide

Best Free AI Note Takers

The best free AI note takers for Zoom, Google Meet and Microsoft Teams — free-plan limits on recordings, summaries and storage, plus privacy and consent tips.

Updated November 3, 2026
Illustration of an AI assistant chat with sparkles
AI · Comparison guide

ChatGPT vs Claude vs Gemini vs Copilot

The four leading AI assistants compared for business use: strengths, pricing, integrations with Microsoft and Google, data controls and which to roll out.

Updated November 3, 2026
Illustration of connected automation nodes and app icons
AI · Comparison guide

Zapier vs Make vs n8n vs Power Automate

Four leading automation platforms compared: ease of use, pricing units, self-hosting, AI features, Microsoft integration and which fits your team.

Updated November 3, 2026

Insights

Related reading

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Frequently asked questions

Is it safe to put company data into AI assistants?

It depends on the plan. Business and enterprise tiers of the major assistants typically exclude your data from model training by default and offer admin controls, while free consumer tiers may not. Check the vendor's current data-usage terms and choose a business plan for anything confidential.

Do small businesses really need workflow automation?

If anyone on your team copies data between apps more than a few times a week, automation usually pays for itself quickly. Start with one high-frequency task — such as routing form submissions into your CRM — before building anything complex.

Will AI tools replace existing software?

Mostly they are being built into existing software rather than replacing it. Many CRMs, help desks and office suites now include AI features, so check what you already pay for before adding a standalone tool.