Ecommerce Platforms review

Shopify review

The leading hosted ecommerce platform for stores of every size.

ResearchedBy WhatsTheStack Editorial TeamLast verified

8.8ExcellentEditorial score / 10Editorial score 8.8 out of 10
Starting price
From around $29–39 / month (Basic)
Free plan
No
Free trial
Yes
Visit Shopify

Prices are indicative; confirm on the vendor’s site.

Vote

Our verdict · 8.8/10 Excellent

The best default for most online stores. Apps and payment fees drive total cost — budget for them.

Key takeaways

  • Best for: Most online stores.
  • Strongest area: Integrations & ecosystem (9.6/10). Weakest: Value for money (8.0/10).
  • Price: From around $29–39 / month (Basic) — free trial available.
  • Watch out for: App costs add up.

What is Shopify?

Shopify provides a hosted store with themes, checkout, payments, POS and an extensive app store. It scales from first product to large brands.

Shopify is made by Shopify and is reviewed here as a ecommerce platform. It is priced on a subscription basis, and our editorial score is 8.8 out of 10, calculated from six weighted criteria.

Who it’s for — and who should skip it

Choose Shopify if

  • Most online stores
  • Multichannel selling
  • Stores planning to scale

Not for you if

  • Very custom backends
  • Budget sellers needing only a few products

Key features

Checkout

Optimised and fast.

Shopify POS

Sell in person.

App Store

Thousands of apps.

Markets

International selling.

Integrates with
  • Google
  • Meta
  • Amazon
  • QuickBooks
  • Klaviyo

Pros & cons

What we like

  • Excellent checkout
  • Huge app store
  • POS for in-person selling
  • Reliable hosting

Watch out for

  • App costs add up
  • Transaction fees without Shopify Payments
  • Theme customisation limits

Pricing & true cost

ModelSubscription
Starts atFrom around $29–39 / month (Basic)
Free planNot available
Free trialAvailable
Shopify pricing tiers (indicative)
PlanIndicative priceNotes
Basic≈ $29 / moBilled annually; higher monthly
Grow≈ $79 / mo—
Advanced≈ $299 / mo—

Pricing watch-out: Payment processing and app fees are extra.

Contract questions to ask before you sign
  1. Does the plan auto-renew, and how many days’ notice do you need to cancel?
  2. Is the advertised price for annual billing? What is the month-to-month price?
  3. Is the first-year price a promotion? What will renewal cost, and is it capped?
  4. Is there a minimum number of seats, or a charge for inactive users?
  5. Are onboarding, implementation or premium-support fees extra?
  6. How do we export all our data if we leave, and in what format?

General questions for any vendor — not findings about this product. Build a full checklist with our requirements builder.

Indicative USD pricing, last checked October 30, 2026. Vendors change prices and promotions often — always confirm on their website. Model your own numbers with our SaaS TCO calculator.

Score breakdown

How the Shopify score is calculated
CriterionWeightScoreWhat it meansPoints
Features & fit20% 9.4Category-defining: Covers every core and advanced need in the category with depth that competitors measure themselves against.1.90
Ease of use15% 9.0Easy: Productive within a day; occasional help docs needed for advanced features.1.40
Value for money20% 8.0Good: Fair pricing; key features available on mid tiers; renewals predictable.1.60
Support & reliability20% 8.4Strong: Responsive support on paid tiers, strong docs and a good reliability record.1.70
Security & privacy15% 8.8Strong: MFA, encryption and admin controls as standard; audits published; minor gaps such as SSO only on top tiers.1.30
Integrations & ecosystem10% 9.6Ecosystem hub: Huge native marketplace, excellent API and effortless data portability.1.00
Overall100%Weighted for web hosting products8.8

Security & compliance facts

Security and compliance status for Shopify
ItemStatusQuestion to ask Shopify
Multi-factor authenticationStops most account takeovers from reused or phished passwords.Not verified by usCan admins enforce MFA for every user, on every plan?
Single sign-on (SAML/OIDC)Lets you remove a leaver’s access everywhere from one place.Not verified by usIs SSO included on the plan we are buying, or only on enterprise tiers?
SOC 2 Type II reportIndependent audit of the vendor’s security controls — often required by larger customers.Not verified by usCan we see your current SOC 2 Type II report (under NDA if needed)?
ISO/IEC 27001 certificationInternational standard for running an information-security programme.Not verified by usWhich legal entity and services does your ISO 27001 certificate cover?
GDPR data processing agreementNeeded if you handle personal data of people in the EU/UK.Not verified by usDo you offer a signed DPA and list your sub-processors?
HIPAA business associate agreementRequired before US healthcare businesses store protected health information.Not verified by usWill you sign a BAA, and on which plans?

We have not yet verified these items for Shopify against a primary source, so we don’t claim them either way. Check Shopify’s trust or security page and ask for documents in writing.

Before you buy any ecommerce platform

Check Shopify against the same list we use for every ecommerce platform — and confirm each point on the plan you intend to buy, not the top tier.

  • Payment options and fees
  • Tax and shipping tools
  • Inventory and variants
  • App/plugin ecosystem
  • Multichannel and POS

See every ranked option in Ecommerce Platforms.

Shopify alternatives

Pick an alternative by what matters to you

Computed from our published scores and indicative pricing for tools in the same category as Shopify. Scores are editorial; see the methodology.

Editor’s picks

BigCommerce

Ecommerce Platforms

8.3Editorial score 8.3 out of 10

Feature-rich hosted ecommerce without transaction fees.

From
From around $29–39 / month
Free plan
No
Researched
Vote

WooCommerce

Ecommerce Platforms

8.1Editorial score 8.1 out of 10

Free, open-source ecommerce for WordPress with unlimited flexibility.

From
Free plugin; hosting and extensions extra
Free plan
Yes
Researched
Vote

Squarespace

Website Builders

8.2Editorial score 8.2 out of 10

Beautiful templates and a polished all-in-one platform.

From
From around $16–25 / month (billed annually)
Free plan
No
Researched
Vote

Head-to-head comparisons

Featured in: Best Ecommerce Platforms for Small Business, Shopify vs WooCommerce vs BigCommerce vs Wix

Review history

  1. Scored under methodology v2.0 (six weighted criteria, computed overall score).

Shopify FAQ

Does Shopify charge transaction fees?

Shopify charges extra fees if you use third-party payment gateways instead of Shopify Payments, where available.

Does Shopify have a free plan?

No, Shopify does not offer a permanent free plan, but a free trial is available. Pricing starts at From around $29–39 / month (Basic) (indicative).

Who is Shopify best for?

Shopify is best for: most online stores; multichannel selling; stores planning to scale.

How is the Shopify score calculated?

The 8.8/10 overall score is a weighted average of six sub-scores — features & fit, ease of use, value, support & reliability, security & privacy, and integrations — using the published weights for hosting products. Affiliate relationships have no input. See our methodology page for the full rubric.

What are the best alternatives to Shopify?

Popular alternatives include BigCommerce, WooCommerce, Squarespace. See our comparisons for side-by-side verdicts.

Was this page helpful?