Accounting Software review

Xero review

Cloud accounting with unlimited users and a clean, modern interface.

ResearchedBy WhatsTheStack Editorial TeamLast verified

8.5ExcellentEditorial score / 10Editorial score 8.5 out of 10
Starting price
From around $20–29 / month
Free plan
No
Free trial
Yes
Visit Xero

Prices are indicative; confirm on the vendor’s site.

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Our verdict · 8.5/10 Excellent

An excellent alternative to QuickBooks, particularly outside the US or when multiple people need access. Check transaction limits on the entry plan.

Key takeaways

  • Best for: Teams wanting unlimited users.
  • Strongest area: Integrations & ecosystem (9.0/10). Weakest: Support & reliability (7.8/10).
  • Price: From around $20–29 / month — free trial available.
  • Watch out for: Entry plan transaction limits.

What is Xero?

Xero is a cloud-first accounting platform popular in the UK, Australia and New Zealand and increasingly in the US. Unlimited users on all plans, a tidy reconciliation experience and a large app marketplace make it a favourite of many accountants and growing teams.

Xero is made by Xero and is reviewed here as a accounting tool. It is priced on a subscription basis, and our editorial score is 8.5 out of 10, calculated from six weighted criteria.

Who it’s for — and who should skip it

Choose Xero if

  • Teams wanting unlimited users
  • UK, AU and NZ businesses
  • Businesses with app-heavy workflows

Not for you if

  • High-volume invoicing on the entry tier
  • Complex US payroll inside one tool

Key features

Bank reconciliation

Match transactions quickly with suggestions.

Invoices & bills

Send invoices and track payables.

Multi-currency

Trade in many currencies on higher plans.

App marketplace

Hundreds of connected apps.

Integrates with
  • Gusto
  • Shopify
  • Stripe
  • HubSpot
  • Square

Pros & cons

What we like

  • Unlimited users on every plan
  • Clean reconciliation workflow
  • Strong app marketplace
  • Multi-currency on higher tiers

Watch out for

  • Entry plan transaction limits
  • Support is mainly online
  • Some reporting needs add-ons

Pricing & true cost

ModelSubscription
Starts atFrom around $20–29 / month
Free planNot available
Free trialAvailable
Xero pricing tiers (indicative)
PlanIndicative priceNotes
Starter≈ $20 / moLimits on invoices and bills
Standard≈ $40 / mo—
Premium≈ $55 / moMulti-currency

Pricing watch-out: Entry plans can limit invoices and bills per month.

Contract questions to ask before you sign
  1. Does the plan auto-renew, and how many days’ notice do you need to cancel?
  2. Is the advertised price for annual billing? What is the month-to-month price?
  3. Is the first-year price a promotion? What will renewal cost, and is it capped?
  4. Is there a minimum number of seats, or a charge for inactive users?
  5. Are onboarding, implementation or premium-support fees extra?
  6. How do we export all our data if we leave, and in what format?

General questions for any vendor — not findings about this product. Build a full checklist with our requirements builder.

Indicative USD pricing, last checked October 30, 2026. Vendors change prices and promotions often — always confirm on their website. Model your own numbers with our SaaS TCO calculator.

Score breakdown

How the Xero score is calculated
CriterionWeightScoreWhat it meansPoints
Features & fit25% 8.7Excellent: Covers all core needs and most advanced needs; gaps are minor or niche.2.20
Ease of use20% 8.6Easy: Productive within a day; occasional help docs needed for advanced features.1.70
Value for money20% 8.4Good: Fair pricing; key features available on mid tiers; renewals predictable.1.70
Support & reliability10% 7.8Strong: Responsive support on paid tiers, strong docs and a good reliability record.0.80
Security & privacy10% 8.4Strong: MFA, encryption and admin controls as standard; audits published; minor gaps such as SSO only on top tiers.0.80
Integrations & ecosystem15% 9.0Well connected: Native integrations with the tools most small businesses use, plus a documented API.1.40
Overall100%Weighted for business software products8.5

Security & compliance facts

Security and compliance status for Xero
ItemStatusQuestion to ask Xero
Multi-factor authenticationStops most account takeovers from reused or phished passwords.Not verified by usCan admins enforce MFA for every user, on every plan?
Single sign-on (SAML/OIDC)Lets you remove a leaver’s access everywhere from one place.Not verified by usIs SSO included on the plan we are buying, or only on enterprise tiers?
SOC 2 Type II reportIndependent audit of the vendor’s security controls — often required by larger customers.Not verified by usCan we see your current SOC 2 Type II report (under NDA if needed)?
ISO/IEC 27001 certificationInternational standard for running an information-security programme.Not verified by usWhich legal entity and services does your ISO 27001 certificate cover?
GDPR data processing agreementNeeded if you handle personal data of people in the EU/UK.Not verified by usDo you offer a signed DPA and list your sub-processors?
HIPAA business associate agreementRequired before US healthcare businesses store protected health information.Not verified by usWill you sign a BAA, and on which plans?

We have not yet verified these items for Xero against a primary source, so we don’t claim them either way. Check Xero’s trust or security page and ask for documents in writing.

Before you buy any accounting tool

Check Xero against the same list we use for every accounting tool — and confirm each point on the plan you intend to buy, not the top tier.

  • Supported bank feeds for your accounts
  • Invoicing with online payments
  • Sales tax / VAT handling for your regions
  • Accountant or bookkeeper access
  • Reports: P&L, balance sheet, cash flow

See every ranked option in Accounting Software.

Xero alternatives

Pick an alternative by what matters to you

Computed from our published scores and indicative pricing for tools in the same category as Xero. Scores are editorial; see the methodology.

Editor’s picks

QuickBooks Online

Accounting Software

8.5Editorial score 8.5 out of 10

The accounting platform most US accountants already know.

From
From around $30–38 / month (Simple Start)
Free plan
No
Researched
Vote

FreshBooks

Accounting Software

8.1Editorial score 8.1 out of 10

Invoicing-first accounting for freelancers and service businesses.

From
From around $19–23 / month
Free plan
No
Researched
Vote

Head-to-head comparisons

Featured in: Best Accounting Software for Small Business, Best Accounting Software for Freelancers, QuickBooks vs Xero vs FreshBooks vs Wave

Review history

  1. Scored under methodology v2.0 (six weighted criteria, computed overall score).

Xero FAQ

Does Xero limit users?

No — all plans include unlimited users.

Does Xero have a free plan?

No, Xero does not offer a permanent free plan, but a free trial is available. Pricing starts at From around $20–29 / month (indicative).

Who is Xero best for?

Xero is best for: teams wanting unlimited users; UK, AU and NZ businesses; businesses with app-heavy workflows.

How is the Xero score calculated?

The 8.5/10 overall score is a weighted average of six sub-scores — features & fit, ease of use, value, support & reliability, security & privacy, and integrations — using the published weights for software products. Affiliate relationships have no input. See our methodology page for the full rubric.

What are the best alternatives to Xero?

Popular alternatives include QuickBooks Online, FreshBooks. See our comparisons for side-by-side verdicts.

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