Our verdict · 8.4/10 Excellent
A strong budget option, especially for companies already on Zoho. Browser extension polish trails 1Password and Bitwarden.
Key takeaways
- Best for: Zoho customers.
- Strongest area: Value for money (9.2/10). Weakest: Support & reliability (7.6/10).
- Price: Free for individuals; team plans from about $1 / user / month — free plan available.
- Watch out for: Less polished extensions.
What is Zoho Vault?
Zoho Vault stores and shares passwords with zero-knowledge encryption, role-based access, password policies and audit reports. Business tiers add SSO for cloud apps and integrations with Active Directory and Okta. It is among the cheapest team password managers.
Zoho Vault is made by Zoho and is reviewed here as a password manager. It is priced on a freemium basis, and our editorial score is 8.4 out of 10, calculated from six weighted criteria.
Who it’s for — and who should skip it
Choose Zoho Vault if
- Zoho customers
- Budget-conscious teams
- IT admins wanting granular policies
Not for you if
- Users wanting the slickest app experience
- Families and personal-first use
Key features
Share passwords by user or group with permissions.
Enforce strength and rotation rules.
Single sign-on to cloud apps on higher tiers.
Access logs and compliance reports.
- Zoho One
- Active Directory
- Okta
- Microsoft Entra ID
- Google Workspace
Pros & cons
What we like
- Very low per-user cost
- Zero-knowledge encryption
- AD, Okta and Zoho integration
- Detailed audit reports
Watch out for
- Less polished extensions
- Interface feels dated
- Fewer consumer features
Pricing & true cost
| Plan | Indicative price | Notes |
|---|---|---|
| Free | Free | Up to 1 user |
| Standard | Custom quote | — |
| Professional | Custom quote | — |
| Enterprise | Custom quote | — |
Pricing watch-out: Standard, Professional and Enterprise are billed per user, annually. Prices were not re-verified on Zoho's page for this review; confirm regional pricing.
True cost at 5, 10 and 25 seats
Cheapest paid plan that fits each team size, from indicative list prices researched November 5, 2026 (not yet re-checked). Excludes tax, add-ons, onboarding fees and promotional discounts.
Pricing watch-outs
- Quote-only tier. Standard, Professional, Enterprise have no public price. Ask for a written quote that includes onboarding and support fees.
Contract questions to ask before you sign
- Does the plan auto-renew, and how many days’ notice do you need to cancel?
- Is the advertised price for annual billing? What is the month-to-month price?
- Is the first-year price a promotion? What will renewal cost, and is it capped?
- Is there a minimum number of seats, or a charge for inactive users?
- Are onboarding, implementation or premium-support fees extra?
- How do we export all our data if we leave, and in what format?
General questions for any vendor — not findings about this product. Build a full checklist with our requirements builder.
Indicative USD pricing from our research as of November 5, 2026; not yet re-checked against a live vendor pricing page. Vendors change prices and promotions often — always confirm on their website. Model your own numbers with our SaaS TCO calculator.
Score breakdown
| Criterion | Weight | Score | Points | |
|---|---|---|---|---|
| Features & fit | 25% | 8.0 | 2.00 | |
| Ease of use | 15% | 7.8 | 1.20 | |
| Value for money | 15% | 9.2 | 1.40 | |
| Support & reliability | 10% | 7.6 | 0.80 | |
| Security & privacy | 30% | 8.8 | 2.60 | |
| Integrations & ecosystem | 5% | 8.0 | 0.40 | |
| Overall | 100% | Weighted for security products | 8.4 | |
Security & compliance facts
| Item | Status | Question to ask Zoho |
|---|---|---|
| Multi-factor authenticationStops most account takeovers from reused or phished passwords. | Not verified by us | Can admins enforce MFA for every user, on every plan? |
| Single sign-on (SAML/OIDC)Lets you remove a leaver’s access everywhere from one place. | Not verified by us | Is SSO included on the plan we are buying, or only on enterprise tiers? |
| SOC 2 Type II reportIndependent audit of the vendor’s security controls — often required by larger customers. | Not verified by us | Can we see your current SOC 2 Type II report (under NDA if needed)? |
| ISO/IEC 27001 certificationInternational standard for running an information-security programme. | Not verified by us | Which legal entity and services does your ISO 27001 certificate cover? |
| GDPR data processing agreementNeeded if you handle personal data of people in the EU/UK. | Not verified by us | Do you offer a signed DPA and list your sub-processors? |
| HIPAA business associate agreementRequired before US healthcare businesses store protected health information. | Not verified by us | Will you sign a BAA, and on which plans? |
We have not yet verified these items for Zoho Vault against a primary source, so we don’t claim them either way. Check Zoho’s trust or security page and ask for documents in writing.
Before you buy any password manager
Check Zoho Vault against the same list we use for every password manager — and confirm each point on the plan you intend to buy, not the top tier.
- Shared vaults with granular permissions
- Admin policies and reporting
- SSO / directory integration if needed
- Passkey support
- Published third-party audits
See every ranked option in Password Managers.
Zoho Vault alternatives
Pick an alternative by what matters to you
- Easier to use
1Password BusinessEase-of-use score 9.5 vs 7.8 - Better integrations1Password BusinessIntegrations score 8.6 vs 8.0
- Stronger on security1Password BusinessSecurity & privacy score 9.6 vs 8.8
- Higher overall score1Password BusinessOverall 9.1 vs 8.4
Computed from our published scores and indicative pricing for tools in the same category as Zoho Vault. Scores are editorial; see the methodology.
Editor’s picks
Open-source password management with outstanding value and self-hosting.
Enterprise-grade password management with compliance and privileged access add-ons.
A polished business password manager with strong admin controls and excellent usability.
Review history
- Scored under methodology v2.0 (six weighted criteria, computed overall score).
Zoho Vault FAQ
Is Zoho Vault free?
Yes for a single user. Team plans are paid per user.
Is Zoho Vault zero-knowledge?
Yes, data is encrypted on your device with a master password Zoho cannot see.
Does Zoho Vault have a free plan?
Yes. Zoho Vault offers a free plan. Paid plans start at Free for individuals; team plans from about $1 / user / month (indicative — check the vendor for current pricing).
Who is Zoho Vault best for?
Zoho Vault is best for: zoho customers; budget-conscious teams; IT admins wanting granular policies.
How is the Zoho Vault score calculated?
The 8.4/10 overall score is a weighted average of six sub-scores — features & fit, ease of use, value, support & reliability, security & privacy, and integrations — using the published weights for security products. Affiliate relationships have no input. See our methodology page for the full rubric.
What are the best alternatives to Zoho Vault?
Popular alternatives include Bitwarden, Keeper Business, 1Password Business. See our comparisons for side-by-side verdicts.