Our verdict · 8.2/10 Excellent
Excellent value for backing up many devices. The interface feels dated and storage is capped rather than unlimited.
Key takeaways
- Best for: Small businesses with many devices.
- Strongest area: Value for money (9.0/10). Weakest: Integrations & ecosystem (7.6/10).
- Price: Business from around $100 / year for 250 GB — free plan available.
- Watch out for: Storage capped by plan.
What is IDrive?
IDrive backs up unlimited computers, phones and servers to a single storage pool, with versioning, snapshots and courier-based seed and restore. Business plans add server and Microsoft 365 / Google Workspace backup, and IDrive e2 offers low-cost object storage.
IDrive is made by IDrive and is reviewed here as a backup service. It is priced on a subscription basis, and our editorial score is 8.2 out of 10, calculated from six weighted criteria.
Who it’s for — and who should skip it
Choose IDrive if
- Small businesses with many devices
- Teams wanting server and SaaS backup
- Budget-conscious buyers
Not for you if
- Users wanting unlimited storage per device
- Teams wanting a modern UI
Key features
Computers, phones and servers.
Point-in-time restores.
Physical drive shipping.
Microsoft 365 and Google Workspace.
- Microsoft 365
- Google Workspace
- NAS devices
Pros & cons
What we like
- Unlimited devices per account
- Snapshots and versioning
- Courier seed and restore
- SaaS backup options
Watch out for
- Storage capped by plan
- Dated interface
- Upsells for add-ons
Pricing & true cost
| Plan | Indicative price | Notes |
|---|---|---|
| Personal | ≈ $99.50 / mo | 5 TB per year (≈$8.29/month) |
| Business | ≈ $99.50 / mo | 250 GB per year, unlimited users |
| Enterprise | Custom quote | Quote |
Pricing watch-out: Prices are per storage pool; first-year discounts common.
Pricing watch-outs
- Quote-only tier. Enterprise has no public price. Ask for a written quote that includes onboarding and support fees.
Contract questions to ask before you sign
- Does the plan auto-renew, and how many days’ notice do you need to cancel?
- Is the advertised price for annual billing? What is the month-to-month price?
- Is the first-year price a promotion? What will renewal cost, and is it capped?
- Is there a minimum number of seats, or a charge for inactive users?
- Are onboarding, implementation or premium-support fees extra?
- How do we export all our data if we leave, and in what format?
General questions for any vendor — not findings about this product. Build a full checklist with our requirements builder.
Indicative USD pricing, last checked October 31, 2026. Vendors change prices and promotions often — always confirm on their website. Model your own numbers with our SaaS TCO calculator.
Score breakdown
| Criterion | Weight | Score | Points | |
|---|---|---|---|---|
| Features & fit | 25% | 8.2 | 2.10 | |
| Ease of use | 15% | 7.6 | 1.10 | |
| Value for money | 15% | 9.0 | 1.40 | |
| Support & reliability | 10% | 7.6 | 0.80 | |
| Security & privacy | 30% | 8.4 | 2.50 | |
| Integrations & ecosystem | 5% | 7.6 | 0.40 | |
| Overall | 100% | Weighted for security products | 8.2 | |
Security & compliance facts
| Item | Status | Question to ask IDrive |
|---|---|---|
| Multi-factor authenticationStops most account takeovers from reused or phished passwords. | Not verified by us | Can admins enforce MFA for every user, on every plan? |
| Single sign-on (SAML/OIDC)Lets you remove a leaver’s access everywhere from one place. | Not verified by us | Is SSO included on the plan we are buying, or only on enterprise tiers? |
| SOC 2 Type II reportIndependent audit of the vendor’s security controls — often required by larger customers. | Not verified by us | Can we see your current SOC 2 Type II report (under NDA if needed)? |
| ISO/IEC 27001 certificationInternational standard for running an information-security programme. | Not verified by us | Which legal entity and services does your ISO 27001 certificate cover? |
| GDPR data processing agreementNeeded if you handle personal data of people in the EU/UK. | Not verified by us | Do you offer a signed DPA and list your sub-processors? |
| HIPAA business associate agreementRequired before US healthcare businesses store protected health information. | Not verified by us | Will you sign a BAA, and on which plans? |
We have not yet verified these items for IDrive against a primary source, so we don’t claim them either way. Check IDrive’s trust or security page and ask for documents in writing.
Before you buy any backup service
Check IDrive against the same list we use for every backup service — and confirm each point on the plan you intend to buy, not the top tier.
- Automatic, continuous backup
- Version history and retention
- Immutable or ransomware-protected storage
- Simple restore workflow
- Transparent storage pricing
See every ranked option in Backup & Recovery.
IDrive alternatives
Pick an alternative by what matters to you
- Cheaper
Backblaze≈ $6/mo vs $100/mo at 10 users (cheapest paid plans, indicative) - Easier to useBackblazeEase-of-use score 9.4 vs 7.6
- Better integrations
Veeam Data PlatformIntegrations score 8.6 vs 7.6 - Stronger on securityVeeam Data PlatformSecurity & privacy score 9.2 vs 8.4
- Higher overall score
Acronis Cyber ProtectOverall 8.5 vs 8.2
Computed from our published scores and indicative pricing for tools in the same category as IDrive. Scores are editorial; see the methodology.
Editor’s picks
Simple, unlimited computer backup and low-cost cloud storage.
Backup and cyber protection combined in one agent.
Automatic cloud backup for computers and servers, now part of OpenText.
Head-to-head comparisons
Featured in: Best Cloud Backup Software for Small Business
Review history
- Scored under methodology v2.0 (six weighted criteria, computed overall score).
IDrive FAQ
Is IDrive unlimited?
No. Plans have storage caps but allow unlimited devices.
Does IDrive back up servers?
Yes, on business plans.
Does IDrive have a free plan?
Yes. IDrive offers a free plan. Paid plans start at Business from around $100 / year for 250 GB (indicative — check the vendor for current pricing).
Who is IDrive best for?
IDrive is best for: small businesses with many devices; teams wanting server and SaaS backup; budget-conscious buyers.
How is the IDrive score calculated?
The 8.2/10 overall score is a weighted average of six sub-scores — features & fit, ease of use, value, support & reliability, security & privacy, and integrations — using the published weights for security products. Affiliate relationships have no input. See our methodology page for the full rubric.
What are the best alternatives to IDrive?
Popular alternatives include Backblaze, Acronis Cyber Protect, Carbonite. See our comparisons for side-by-side verdicts.