Our verdict · 8.4/10 Excellent
Flexible, inexpensive backup for businesses that want to control where data lives. You manage storage costs and setup yourself.
Key takeaways
- Best for: Businesses choosing their own cloud storage.
- Strongest area: Value for money (9.0/10). Weakest: Ease of use (7.4/10).
- Price: From $29.99 / year (Windows Desktop) — free trial available.
- Watch out for: Storage billed separately.
What is MSP360 Backup?
MSP360 (formerly CloudBerry) backs up desktops, servers, SQL Server, Exchange and virtual machines to storage you pick, such as Backblaze B2, Wasabi, Amazon S3 or Azure. Standalone licences are cheap annual subscriptions; a managed console serves MSPs.
MSP360 Backup is made by MSP360 and is reviewed here as a backup service. It is priced on a subscription basis, and our editorial score is 8.4 out of 10, calculated from six weighted criteria.
Who it’s for — and who should skip it
Choose MSP360 Backup if
- Businesses choosing their own cloud storage
- Windows servers and SQL Server
- MSPs managing client backups
Not for you if
- Owners wanting all-in-one unlimited backup
- Non-technical users
Key features
Back up to B2, Wasabi, S3, Azure and more.
Bare-metal restore for servers.
SQL Server and Exchange support.
AES-256 with your own key.
- Backblaze B2
- Wasabi
- Amazon S3
- Microsoft Azure
- Google Cloud
Pros & cons
What we like
- Choose any major cloud storage
- Low licence prices
- Image, file and application backup
- Encryption and immutability options
Watch out for
- Storage billed separately
- More setup than consumer backup
- Interface is functional rather than friendly
Pricing & true cost
| Plan | Indicative price | Notes |
|---|---|---|
| Windows Desktop | ≈ $29.99 / device / yr | — |
| Windows Server | ≈ $109.99 / device / yr | — |
| Ultimate | ≈ $179.99 / device / yr | — |
Pricing watch-out: Windows Server $109.99/year, Ultimate $179.99/year, VMware/Hyper-V $279.99/year. Storage is billed separately by your cloud provider.
True cost at 5, 10 and 25 seats
Cheapest paid plan that fits each team size, from indicative list prices checked November 5, 2026. Excludes tax, add-ons, onboarding fees and promotional discounts.
Pricing watch-outs
- Yearly pricing. At least one plan is priced per year. Confirm whether monthly billing is offered and what it costs.
Contract questions to ask before you sign
- Does the plan auto-renew, and how many days’ notice do you need to cancel?
- Is the advertised price for annual billing? What is the month-to-month price?
- Is the first-year price a promotion? What will renewal cost, and is it capped?
- Is there a minimum number of seats, or a charge for inactive users?
- Are onboarding, implementation or premium-support fees extra?
- How do we export all our data if we leave, and in what format?
General questions for any vendor — not findings about this product. Build a full checklist with our requirements builder.
Indicative USD pricing, last checked November 5, 2026 (source). Vendors change prices and promotions often — always confirm on their website. Model your own numbers with our SaaS TCO calculator.
Score breakdown
| Criterion | Weight | Score | Points | |
|---|---|---|---|---|
| Features & fit | 25% | 8.4 | 2.10 | |
| Ease of use | 15% | 7.4 | 1.10 | |
| Value for money | 15% | 9.0 | 1.40 | |
| Support & reliability | 10% | 7.8 | 0.80 | |
| Security & privacy | 30% | 8.6 | 2.60 | |
| Integrations & ecosystem | 5% | 8.6 | 0.40 | |
| Overall | 100% | Weighted for security products | 8.4 | |
Security & compliance facts
| Item | Status | Question to ask MSP360 |
|---|---|---|
| Multi-factor authenticationStops most account takeovers from reused or phished passwords. | Not verified by us | Can admins enforce MFA for every user, on every plan? |
| Single sign-on (SAML/OIDC)Lets you remove a leaver’s access everywhere from one place. | Not verified by us | Is SSO included on the plan we are buying, or only on enterprise tiers? |
| SOC 2 Type II reportIndependent audit of the vendor’s security controls — often required by larger customers. | Not verified by us | Can we see your current SOC 2 Type II report (under NDA if needed)? |
| ISO/IEC 27001 certificationInternational standard for running an information-security programme. | Not verified by us | Which legal entity and services does your ISO 27001 certificate cover? |
| GDPR data processing agreementNeeded if you handle personal data of people in the EU/UK. | Not verified by us | Do you offer a signed DPA and list your sub-processors? |
| HIPAA business associate agreementRequired before US healthcare businesses store protected health information. | Not verified by us | Will you sign a BAA, and on which plans? |
We have not yet verified these items for MSP360 Backup against a primary source, so we don’t claim them either way. Check MSP360’s trust or security page and ask for documents in writing.
Before you buy any backup service
Check MSP360 Backup against the same list we use for every backup service — and confirm each point on the plan you intend to buy, not the top tier.
- Automatic, continuous backup
- Version history and retention
- Immutable or ransomware-protected storage
- Simple restore workflow
- Transparent storage pricing
See every ranked option in Backup & Recovery.
MSP360 Backup alternatives
Pick an alternative by what matters to you
- Cheaper
Backblaze≈ $6/mo vs $25/mo at 10 users (cheapest paid plans, indicative) - Has a free plan
Veeam Data PlatformMSP360 Backup has no free plan; Veeam Data Platform does - Easier to useBackblazeEase-of-use score 9.4 vs 7.4
- Stronger on securityVeeam Data PlatformSecurity & privacy score 9.2 vs 8.6
Computed from our published scores and indicative pricing for tools in the same category as MSP360 Backup. Scores are editorial; see the methodology.
Editor’s picks
Simple, unlimited computer backup and low-cost cloud storage.
Backup and cyber protection combined in one agent.
The standard for VM, server and Microsoft 365 backup.
Review history
- Scored under methodology v2.0 (six weighted criteria, computed overall score).
MSP360 Backup FAQ
Does MSP360 include storage?
No. You connect your own cloud storage account, or buy storage through MSP360 partners.
Is MSP360 the same as CloudBerry?
Yes, CloudBerry Lab rebranded as MSP360.
Does MSP360 Backup have a free plan?
No, MSP360 Backup does not offer a permanent free plan, but a free trial is available. Pricing starts at From $29.99 / year (Windows Desktop) (indicative).
Who is MSP360 Backup best for?
MSP360 Backup is best for: businesses choosing their own cloud storage; windows servers and SQL Server; MSPs managing client backups.
How much does MSP360 Backup cost for a team of 10?
On indicative list prices, the cheapest paid plan that fits 10 users (Windows Desktop) works out at roughly $25 per month, or about $300 per year, before tax, add-ons and discounts.
How is the MSP360 Backup score calculated?
The 8.4/10 overall score is a weighted average of six sub-scores — features & fit, ease of use, value, support & reliability, security & privacy, and integrations — using the published weights for security products. Affiliate relationships have no input. See our methodology page for the full rubric.
What are the best alternatives to MSP360 Backup?
Popular alternatives include Backblaze, Acronis Cyber Protect, Veeam Data Platform. See our comparisons for side-by-side verdicts.