Our verdict · 8.2/10 Excellent
The easiest CRM to justify for a two-to-ten person business that wants contact and follow-up tracking without a learning curve. Teams that need marketing automation or deep reporting will outgrow it.
Key takeaways
- Best for: Owner-led businesses replacing spreadsheets.
- Strongest area: Ease of use (9.4/10). Weakest: Integrations & ecosystem (6.8/10).
- Price: $15 per user / month, all features — free trial available.
- Watch out for: Limited automation and reporting.
What is Less Annoying CRM?
Less Annoying CRM keeps contacts, companies, pipelines, tasks and calendar in one plain interface aimed at very small businesses. There are no tiers or add-ons: every account gets every feature, unlimited contacts and free phone and email support, which makes budgeting straightforward.
Less Annoying CRM is made by Less Annoying Software and is reviewed here as a CRM. It is priced on a subscription basis, and our editorial score is 8.2 out of 10, calculated from six weighted criteria.
Who it’s for — and who should skip it
Choose Less Annoying CRM if
- Owner-led businesses replacing spreadsheets
- Teams that want one predictable price
- Service firms that value phone support
Not for you if
- Sales teams needing sequences and forecasting
- Businesses that want built-in email marketing
Key features
Unlimited records with custom fields and notes history.
Unlimited pipelines to track deals, projects or onboarding.
Follow-up reminders and a shared calendar for the team.
Log emails to contact histories via a forwarding address.
- Gmail
- Outlook
- Google Calendar
- Mailchimp
- Zapier
Pros & cons
What we like
- One flat price with every feature
- Very short learning curve
- Free, human phone and email support
- HIPAA support with a BAA available
Watch out for
- Limited automation and reporting
- Smaller integration catalogue than HubSpot or Pipedrive
- Interface looks dated next to newer CRMs
Pricing & true cost
| Plan | Indicative price | Notes |
|---|---|---|
| Standard | ≈ $15 / user / mo | Every feature, unlimited contacts, 25 GB storage per user |
Pricing watch-out: Single plan, no contracts; 30-day free trial with no card.
True cost at 5, 10 and 25 seats
Cheapest paid plan that fits each team size, from indicative list prices checked November 5, 2026. Excludes tax, add-ons, onboarding fees and promotional discounts.
Contract questions to ask before you sign
- Does the plan auto-renew, and how many days’ notice do you need to cancel?
- Is the advertised price for annual billing? What is the month-to-month price?
- Is the first-year price a promotion? What will renewal cost, and is it capped?
- Is there a minimum number of seats, or a charge for inactive users?
- Are onboarding, implementation or premium-support fees extra?
- How do we export all our data if we leave, and in what format?
General questions for any vendor — not findings about this product. Build a full checklist with our requirements builder.
Indicative USD pricing, last checked November 5, 2026 (source). Vendors change prices and promotions often — always confirm on their website. Model your own numbers with our SaaS TCO calculator.
Score breakdown
| Criterion | Weight | Score | Points | |
|---|---|---|---|---|
| Features & fit | 25% | 7.0 | 1.80 | |
| Ease of use | 20% | 9.4 | 1.90 | |
| Value for money | 20% | 9.0 | 1.80 | |
| Support & reliability | 10% | 9.3 | 0.90 | |
| Security & privacy | 10% | 8.0 | 0.80 | |
| Integrations & ecosystem | 15% | 6.8 | 1.00 | |
| Overall | 100% | Weighted for business software products | 8.2 | |
Security & compliance facts
| Item | Status | Question to ask Less Annoying Software |
|---|---|---|
| Multi-factor authenticationStops most account takeovers from reused or phished passwords. | Not verified by us | Can admins enforce MFA for every user, on every plan? |
| Single sign-on (SAML/OIDC)Lets you remove a leaver’s access everywhere from one place. | Not verified by us | Is SSO included on the plan we are buying, or only on enterprise tiers? |
| SOC 2 Type II reportIndependent audit of the vendor’s security controls — often required by larger customers. | Not verified by us | Can we see your current SOC 2 Type II report (under NDA if needed)? |
| ISO/IEC 27001 certificationInternational standard for running an information-security programme. | Not verified by us | Which legal entity and services does your ISO 27001 certificate cover? |
| GDPR data processing agreementNeeded if you handle personal data of people in the EU/UK. | Not verified by us | Do you offer a signed DPA and list your sub-processors? |
| HIPAA business associate agreementRequired before US healthcare businesses store protected health information. | Not verified by us | Will you sign a BAA, and on which plans? |
We have not yet verified these items for Less Annoying CRM against a primary source, so we don’t claim them either way. Check Less Annoying Software’s trust or security page and ask for documents in writing.
Before you buy any CRM
Check Less Annoying CRM against the same list we use for every CRM — and confirm each point on the plan you intend to buy, not the top tier.
- Two-way email and calendar sync
- Pipeline view that matches your sales stages
- Automation available on the tier you can afford
- Reporting your managers will actually use
- Clean data export if you ever leave
See every ranked option in CRM Software.
Less Annoying CRM alternatives
Pick an alternative by what matters to you
- Cheaper
Copper≈ $90/mo vs $150/mo at 10 users (cheapest paid plans, indicative) - Has a free plan
HubSpot CRMLess Annoying CRM has no free plan; HubSpot CRM does - Better integrationsSSSalesforce Sales CloudIntegrations score 9.8 vs 6.8
- Stronger on securitySSSalesforce Sales CloudSecurity & privacy score 9.0 vs 8.0
- Higher overall scoreHubSpot CRMOverall 8.8 vs 8.2
Computed from our published scores and indicative pricing for tools in the same category as Less Annoying CRM. Scores are editorial; see the methodology.
Editor’s picks
A tidy, relationship-focused CRM with a free plan and clear upgrade steps.
A sales-first CRM built around the pipeline, loved by small sales teams.
A genuinely useful free CRM that grows into a full marketing and sales platform.
Review history
- Scored under methodology v2.0 (six weighted criteria, computed overall score).
Less Annoying CRM FAQ
Does Less Annoying CRM have a free plan?
No, but there is a 30-day free trial without a credit card, and the single paid plan includes every feature.
Is Less Annoying CRM good for sales teams?
It suits small teams tracking relationships and follow-ups. Larger sales teams that need sequences, forecasting or call tools usually choose Pipedrive, Close or HubSpot.
Does Less Annoying CRM have a free plan?
No, Less Annoying CRM does not offer a permanent free plan, but a free trial is available. Pricing starts at $15 per user / month, all features (indicative).
Who is Less Annoying CRM best for?
Less Annoying CRM is best for: owner-led businesses replacing spreadsheets; teams that want one predictable price; service firms that value phone support.
How much does Less Annoying CRM cost for a team of 10?
On indicative list prices, the cheapest paid plan that fits 10 users (Standard) works out at roughly $150 per month, or about $1,800 per year, before tax, add-ons and discounts.
How is the Less Annoying CRM score calculated?
The 8.2/10 overall score is a weighted average of six sub-scores — features & fit, ease of use, value, support & reliability, security & privacy, and integrations — using the published weights for software products. Affiliate relationships have no input. See our methodology page for the full rubric.
What are the best alternatives to Less Annoying CRM?
Popular alternatives include Capsule CRM, Pipedrive, HubSpot CRM. See our comparisons for side-by-side verdicts.