Our verdict · 8.2/10 Excellent
A strong all-in-one choice for revenue teams. More than most non-sales users need.
Key takeaways
- Best for: Sales and customer success teams.
- Strongest area: Features & fit (8.6/10). Weakest: Value for money (7.6/10).
- Price: From around $19 / user / month — free plan available.
- Watch out for: Complex pricing.
What is Avoma?
Avoma combines meeting recording and notes with scheduling, conversation intelligence, coaching and revenue insights. It integrates deeply with CRMs to update records automatically, aimed at sales and customer success teams.
Avoma is made by Avoma and is reviewed here as a meeting assistant. It is priced on a subscription basis, and our editorial score is 8.2 out of 10, calculated from six weighted criteria.
Who it’s for — and who should skip it
Choose Avoma if
- Sales and customer success teams
- Sales coaching
- CRM-heavy teams
Not for you if
- Individuals wanting simple notes
- Non-sales departments
Key features
Summaries and action items.
Talk patterns and topics.
Meeting booking and routing.
Deal risk and forecasting.
- Salesforce
- HubSpot
- Zoom
- Google Meet
- Microsoft Teams
- Slack
Pros & cons
What we like
- Conversation intelligence
- Scheduling built in
- Deep CRM sync
- Coaching tools
Watch out for
- Complex pricing
- Sales-focused
- Learning curve for full suite
Pricing & true cost
| Plan | Indicative price | Notes |
|---|---|---|
| Starter | ≈ $19 / user / mo | Billed annually |
| Organization | ≈ $29 / user / mo | Billed annually |
| Business | ≈ $39 / user / mo | Billed annually |
Pricing watch-out: Modules priced separately.
True cost at 5, 10 and 25 seats
Cheapest paid plan that fits each team size, from indicative list prices checked October 31, 2026. Excludes tax, add-ons, onboarding fees and promotional discounts.
Contract questions to ask before you sign
- Does the plan auto-renew, and how many days’ notice do you need to cancel?
- Is the advertised price for annual billing? What is the month-to-month price?
- Is the first-year price a promotion? What will renewal cost, and is it capped?
- Is there a minimum number of seats, or a charge for inactive users?
- Are onboarding, implementation or premium-support fees extra?
- How do we export all our data if we leave, and in what format?
General questions for any vendor — not findings about this product. Build a full checklist with our requirements builder.
Indicative USD pricing, last checked October 31, 2026. Vendors change prices and promotions often — always confirm on their website. Model your own numbers with our SaaS TCO calculator.
Score breakdown
| Criterion | Weight | Score | Points | |
|---|---|---|---|---|
| Features & fit | 25% | 8.6 | 2.20 | |
| Ease of use | 15% | 8.0 | 1.20 | |
| Value for money | 15% | 7.6 | 1.10 | |
| Support & reliability | 10% | 8.0 | 0.80 | |
| Security & privacy | 20% | 8.2 | 1.60 | |
| Integrations & ecosystem | 15% | 8.6 | 1.30 | |
| Overall | 100% | Weighted for AI tools products | 8.2 | |
Security & compliance facts
| Item | Status | Question to ask Avoma |
|---|---|---|
| Multi-factor authenticationStops most account takeovers from reused or phished passwords. | Not verified by us | Can admins enforce MFA for every user, on every plan? |
| Single sign-on (SAML/OIDC)Lets you remove a leaver’s access everywhere from one place. | Not verified by us | Is SSO included on the plan we are buying, or only on enterprise tiers? |
| SOC 2 Type II reportIndependent audit of the vendor’s security controls — often required by larger customers. | Not verified by us | Can we see your current SOC 2 Type II report (under NDA if needed)? |
| ISO/IEC 27001 certificationInternational standard for running an information-security programme. | Not verified by us | Which legal entity and services does your ISO 27001 certificate cover? |
| GDPR data processing agreementNeeded if you handle personal data of people in the EU/UK. | Not verified by us | Do you offer a signed DPA and list your sub-processors? |
| HIPAA business associate agreementRequired before US healthcare businesses store protected health information. | Not verified by us | Will you sign a BAA, and on which plans? |
We have not yet verified these items for Avoma against a primary source, so we don’t claim them either way. Check Avoma’s trust or security page and ask for documents in writing.
Before you buy any meeting assistant
Check Avoma against the same list we use for every meeting assistant — and confirm each point on the plan you intend to buy, not the top tier.
- Works with your meeting platforms
- Speaker identification
- CRM / project tool integrations
- Admin controls and retention settings
- Transcription minutes on your plan
See every ranked option in AI Meeting Assistants.
Avoma alternatives
Pick an alternative by what matters to you
- Cheaper
Otter.ai≈ $80/mo vs $190/mo at 10 users (cheapest paid plans, indicative) - Easier to use
FathomEase-of-use score 9.2 vs 8.0 - Higher overall scoreFathomOverall 8.4 vs 8.2
Computed from our published scores and indicative pricing for tools in the same category as Avoma. Scores are editorial; see the methodology.
Editor’s picks
AI notetaker with deep CRM and workflow integrations.
An AI notetaker with a generous free plan for Zoom, Meet and Teams.
Meeting recorder with clips and AI notes, built for customer-facing teams.
Featured in: Best AI Note Takers for Meetings
Review history
- Scored under methodology v2.0 (six weighted criteria, computed overall score).
Avoma FAQ
Who is Avoma for?
Mainly sales and customer success teams.
Does Avoma have a free plan?
There is a limited free option and a free trial.
Does Avoma have a free plan?
Yes. Avoma offers a free plan. Paid plans start at From around $19 / user / month (indicative — check the vendor for current pricing).
Who is Avoma best for?
Avoma is best for: sales and customer success teams; sales coaching; CRM-heavy teams.
How much does Avoma cost for a team of 10?
On indicative list prices, the cheapest paid plan that fits 10 users (Starter) works out at roughly $190 per month, or about $2,280 per year, before tax, add-ons and discounts.
How is the Avoma score calculated?
The 8.2/10 overall score is a weighted average of six sub-scores — features & fit, ease of use, value, support & reliability, security & privacy, and integrations — using the published weights for AI products. Affiliate relationships have no input. See our methodology page for the full rubric.
What are the best alternatives to Avoma?
Popular alternatives include Fireflies.ai, Fathom, Grain. See our comparisons for side-by-side verdicts.