Our verdict · 8.4/10 Excellent
One of the best-value AI notetakers, especially for individuals. Team and CRM features need paid plans.
Key takeaways
- Best for: Individuals wanting free notes.
- Strongest area: Ease of use (9.2/10). Weakest: Integrations & ecosystem (8.0/10).
- Price: Free; paid from around $15–19 / user / month — free plan available.
- Watch out for: Advanced features paid.
What is Fathom?
Fathom records, transcribes and summarises calls on Zoom, Google Meet and Microsoft Teams. Its free plan includes unlimited recordings, and paid plans add advanced AI summaries, CRM sync and team features.
Fathom is made by Fathom and is reviewed here as a meeting assistant. It is priced on a freemium basis, and our editorial score is 8.4 out of 10, calculated from six weighted criteria.
Who it’s for — and who should skip it
Choose Fathom if
- Individuals wanting free notes
- Sales teams syncing to CRM
- Customer success calls
Not for you if
- In-person meeting recording
- Organisations requiring on-premise storage
Key features
Zoom, Meet and Teams.
Action items and highlights.
HubSpot and Salesforce on Team plans.
Share key moments.
- Zoom
- Google Meet
- Microsoft Teams
- HubSpot
- Salesforce
- Slack
Pros & cons
What we like
- Generous free plan
- Fast summaries after calls
- CRM sync on paid plans
- Easy to use
Watch out for
- Advanced features paid
- Video calls only
- Limited language features on free plan
Pricing & true cost
| Plan | Indicative price | Notes |
|---|---|---|
| Free | Free | Unlimited recordings |
| Premium | ≈ $15 / user / mo | Billed annually |
| Team | ≈ $19 / user / mo | Billed annually |
| Business | ≈ $29 / user / mo | Billed annually |
Pricing watch-out: Free plan limits advanced AI summaries.
True cost at 5, 10 and 25 seats
Cheapest paid plan that fits each team size, from indicative list prices checked October 31, 2026. Excludes tax, add-ons, onboarding fees and promotional discounts.
Contract questions to ask before you sign
- Does the plan auto-renew, and how many days’ notice do you need to cancel?
- Is the advertised price for annual billing? What is the month-to-month price?
- Is the first-year price a promotion? What will renewal cost, and is it capped?
- Is there a minimum number of seats, or a charge for inactive users?
- Are onboarding, implementation or premium-support fees extra?
- How do we export all our data if we leave, and in what format?
General questions for any vendor — not findings about this product. Build a full checklist with our requirements builder.
Indicative USD pricing, last checked October 31, 2026. Vendors change prices and promotions often — always confirm on their website. Model your own numbers with our SaaS TCO calculator.
Score breakdown
| Criterion | Weight | Score | Points | |
|---|---|---|---|---|
| Features & fit | 25% | 8.2 | 2.10 | |
| Ease of use | 15% | 9.2 | 1.40 | |
| Value for money | 15% | 9.0 | 1.40 | |
| Support & reliability | 10% | 8.0 | 0.80 | |
| Security & privacy | 20% | 8.0 | 1.60 | |
| Integrations & ecosystem | 15% | 8.0 | 1.20 | |
| Overall | 100% | Weighted for AI tools products | 8.4 | |
Security & compliance facts
| Item | Status | Question to ask Fathom |
|---|---|---|
| Multi-factor authenticationStops most account takeovers from reused or phished passwords. | Not verified by us | Can admins enforce MFA for every user, on every plan? |
| Single sign-on (SAML/OIDC)Lets you remove a leaver’s access everywhere from one place. | Not verified by us | Is SSO included on the plan we are buying, or only on enterprise tiers? |
| SOC 2 Type II reportIndependent audit of the vendor’s security controls — often required by larger customers. | Not verified by us | Can we see your current SOC 2 Type II report (under NDA if needed)? |
| ISO/IEC 27001 certificationInternational standard for running an information-security programme. | Not verified by us | Which legal entity and services does your ISO 27001 certificate cover? |
| GDPR data processing agreementNeeded if you handle personal data of people in the EU/UK. | Not verified by us | Do you offer a signed DPA and list your sub-processors? |
| HIPAA business associate agreementRequired before US healthcare businesses store protected health information. | Not verified by us | Will you sign a BAA, and on which plans? |
We have not yet verified these items for Fathom against a primary source, so we don’t claim them either way. Check Fathom’s trust or security page and ask for documents in writing.
Before you buy any meeting assistant
Check Fathom against the same list we use for every meeting assistant — and confirm each point on the plan you intend to buy, not the top tier.
- Works with your meeting platforms
- Speaker identification
- CRM / project tool integrations
- Admin controls and retention settings
- Transcription minutes on your plan
See every ranked option in AI Meeting Assistants.
Fathom alternatives
Pick an alternative by what matters to you
- Cheaper
Otter.ai≈ $80/mo vs $150/mo at 10 users (cheapest paid plans, indicative) - Better integrationsAAvomaIntegrations score 8.6 vs 8.0
Computed from our published scores and indicative pricing for tools in the same category as Fathom. Scores are editorial; see the methodology.
Editor’s picks
AI notetaker with deep CRM and workflow integrations.
Real-time meeting transcription and AI summaries.
AI meeting notes and multi-meeting insights for Meet, Zoom and Teams.
Head-to-head comparisons
Featured in: Best AI Note Takers for Meetings, Best Free AI Note Takers
Review history
- Scored under methodology v2.0 (six weighted criteria, computed overall score).
Fathom FAQ
Is Fathom really free?
The free plan includes unlimited recordings with some limits on AI features.
Does Fathom work with Teams?
Yes, it supports Zoom, Google Meet and Microsoft Teams.
Does Fathom have a free plan?
Yes. Fathom offers a free plan. Paid plans start at paid from around $15–19 / user / month (indicative — check the vendor for current pricing).
Who is Fathom best for?
Fathom is best for: individuals wanting free notes; sales teams syncing to CRM; customer success calls.
How much does Fathom cost for a team of 10?
On indicative list prices, the cheapest paid plan that fits 10 users (Premium) works out at roughly $150 per month, or about $1,800 per year, before tax, add-ons and discounts.
How is the Fathom score calculated?
The 8.4/10 overall score is a weighted average of six sub-scores — features & fit, ease of use, value, support & reliability, security & privacy, and integrations — using the published weights for AI products. Affiliate relationships have no input. See our methodology page for the full rubric.
What are the best alternatives to Fathom?
Popular alternatives include Fireflies.ai, Otter.ai, tl;dv. See our comparisons for side-by-side verdicts.